Our industry-leading managed IT support services
Our Managed IT Support Services have been specifically developed to deliver a secure, cutting-edge and cost-effective solution to our property management clients. Whether looking for technical support for an on-site team or a managed services partner for a full IT infrastructure, our experienced team will work to find the best solution. Our flexible all-in-one package can be customised to accommodate our client’s needs whatever their size or budget.
Through our Managed IT support services, our clients can access the same high standard of expertise, strategic insight and industry-leading technology that was previously only accessible to those operating on a large-scale or specialised basis. We can also handle the entire IT process from planning and onboarding to ongoing maintenance, ensuring we are delivering a full service. Those are some of the key reasons why our IT support services are being used by our clients at over 100 developments within our portfolio, providing support to c.700 on-site staff.
To ensure we are delivering a comprehensive service and exceptional levels of customer support, our experienced service desk team is on hand throughout the working week to offer real-time support via Teams, phone, and email, as well as 24/7 access to our self-service portal 365 days a year. Where issues cannot be resolved remotely, our dedicated field team is available to provide on-site support.
Our managed IT cyber security completely protects software, hardware, apps, and sensitive information, and we are therefore proud to be Cyber Essentials Plus certified. Our expert team audits and assesses network security in order to identify and implement the best approach for each client and will then continue to proactively monitor networks to ensure data is safe and secure ensuring you are following GDPR guidelines.
Our costs are highly competitive and entirely transparent as they are based on a fixed monthly fee determined by the number of users. So for more information about our Managed IT Support Services please see our 2024 brochure or email us.
