How we help developers
Our strategic approach covers everything from compliance and operations, to the intricate daily management of a building or sustainable new community. We are the most highly accredited and acclaimed company in our sector and are regulated by the RICS. We also safeguard the wellbeing of residents, giving you peace of mind that everything is taken care of, including your reputation!
We go beyond typical property development management services, adding value through our enhanced personal service that includes a dedicated Property Manager and lead Director involvement on every development.
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Financial management
Working with us, you can have complete peace of mind that your funds are protected.
We are regulated by RICS which guarantees our full financial compliance.
We offer comprehensive bespoke financial reporting, as well as our online portal.
Health and safety
The health and safety of everyone involved in our business is a key consideration in all that we do.
Our policies and processes, governance and rigorous training are enabling us to make continual performance improvements, ensuring we remain a leader in health and safety within our sector.
- The Group’s Health and Safety Management System is accredited to ISO45001:2018
- We are British Safety Council 5 star accredited.
- We have received a ROSPA Gold Award or higher annually since 2017, including our highest ever accolade of a Sector Award in 2023.
Our Health and Safety team oversees safety for all our sites, providing support and advice for on-site team members, property managers and our clients. This includes assisting our clients to understand the requirements of the Building Safety Act and our property teams to comply with all health and safety legislation and best practice.
Technology
We have developed an innovative new property management tech platform that is helping us to continue to deliver the best service in our industry.
Sustainability and community
Our commitment to sustainability and community engagement is part of our DNA.
At all of our developments we aim to recruit staff from local communities, often working with local stakeholders, prioritising local suppliers and promoting community projects and events.
We are also committed to making all of our blocks and properties as environmentally friendly as possible through partnerships with green energy and cleaning products suppliers, and by helping residents live more sustainable lifestyles.
Our Residents Club offers exclusive deals often from local suppliers, as well as specially selected events and experiences which bring residents together.
Procurement
Our procurement team are constantly seeking innovative new procurement initiatives for the benefit of our developer clients and residents.
Wherever we can, we leverage our scale to deliver cost savings and service improvements including utilities, lift maintenance, M&E services and insurance.
Insurance
Our qualified, in-house insurance team have many years’ experience ensuring our developer clients diverse range of assets are fully protected.
We can arrange cover across the UK whether your property is a small residential scheme, a large mixed-use development or anything in between!
We have extensive access to market leading A+ rated insurers enabling you to benefit from competitive premium rates and wider than standard levels of cover through our All Risks policy wording.
Development Consultancy
From concept design to ongoing management, the goal of our bespoke estate management consultancy services is to optimise every stage of your development. We do this through adding value, improving liveability and your customer journey, enabling you to create better places to live.
Find out more about how we can achieve this here.
Portfolio highlights
Royal Arsenal Riverside, Woolwich
Occupying a site steeped in military, royal and industrial history, the redevelopment of Royal Arsenal currently comprises over 3,850 mixed-tenure homes, across 40 new and refurbished buildings, increasing to c.5,000 upon completion.
We manage all of the homes and the multiple amenities, including the gyms, spa, cinema, swimming pool, local shops, pubs and cafes, together with the parkland and district heating systems. There is also a Crossrail station and Thames Clipper pier.
We have been instructed since 2007 initially providing a number of consultancy services. We lead on a comprehensive programme of community events and activities.
View the full case study here.
Snow Hill Wharf, Birmingham
On a stretch of canal in central Birmingham, Snow Hill Wharf’s 420 contemporary apartments are being built in five individual designed buildings. There are extensive residents’ facilities including a 24-hour concierge service, gym, sauna and steam room, cinema room, business meeting rooms and three private gardens.
Involved since 2020
Appointed by the developer for full management services
Chelsea Barracks
Super-prime residences and amenities, set within new garden squares, on this historic site that for the first time in 150 years is once again an integral part of Belgravia. Designed by world leading architects, the former military base has been transformed into a highly desirable and sustainable neighbourhood that on completion will include 448 mixed-tenure homes.
We manage all of the homes including the amenities within the opulent Garrison Club which features a luxurious spa, cinema, billiard room and business suite.
We have been involved at Chelsea Barracks since 2020 originally providing a range of consultancy services before taking over the estate management in February 2021.
View the full case study here.
Blakenham Fields, Ipswich
A large site with freehold houses paying into a fund to uphold and maintain the shared areas of public open space and extensive public realm. It includes large areas of grassland and play areas with facilities for football. This was a new build site in Great Blakenham, near Ipswich where we were appointed by the housing developer.
We were appointed in May 2021 for full management of the estate areas
Centre Point, central London
A well-known landmark in the West End of London, the iconic grade II listed Centre Point has been transformed into a high-end destination boasting over 400,000 sq. ft. of residential, retail, restaurants and commercial space, around a new pedestrianised public square adjoining Tottenham Court Road tube station.
Following completion of the refurbishment in 2017 we were appointed by the developer client to deliver full management services for the luxury residences in Centre Point tower and the commercial areas including the public square. Our on-site team manages a wide range of high quality private resident amenities.
Wapping Wharf, Bristol
We are privileged to manage this vibrant community located in an historic area of Bristol close to the SS Great Britain. Wapping Wharf comprises 450 mixed-tenure apartments in 4 buildings with small retail outlets ranging from bespoke eateries to lifestyle shops, and office workspace. A dedicated site team, supported by our mobile and office based teams, manages all aspects of the neighbourhood that are not directly managed by the Housing Association, including private and shared ownership buildings, the communal areas, public realm and the heat network.
Full property management services since 2018.
View the full case study here.
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